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Our dedicated team is here to provide personalized support, answer inquiries, and guide you towards achieving your fitness goals. Contact us today, and let’s start the conversation about your path to a healthier lifestyle.

Frequently asked questions

Whether you’re a new client or a long-time partner, our FAQ section is designed to provide clarity and support for a seamless experience with us.

Do you also have a physical store?

What’s FitnessPLUS Return Policy?

Please purchase wisely, as we will accept returns of goods only when they meet the following criteria:

They were purchased at the FitnessPLUS store to which you are returning them.
They were purchased within the last 14 calendar days.
They are accompanied by an original sales receipt.
They are in their original packaging in as-sold condition.
They are not among the goods listed below as NONRETURNABLE.
Their return is approved by a store manager.

What type of payment do you accept?

Can your team help us build a gym?

Yes!

Our team of experts are actually very adept at creating gyms and workout rooms.

Whether you have a small area in your home where you would like a few machines, you want to add a large exercise room to your hotel or you are thinking about opening your own gym as a business, we can help.

Give us a call and we will do a complete design including printed plans that you can give to your architect!

What is the difference between Commercial and Domestic equipment?

The two main differences are options and pricing.

Normally, commercial equipment is significantly more expensive because the machines are built to be more durable for areas like public gyms.

Commercial machines also normally have fewer options. For example, a commercial rowing machine may only have 4 or 5 simple programs and no way to make your own custom programs.

Domestic machines, on the other hand, are less expensive because they are lighter duty as they will not be used 12-18 hours per day every day. They also have more options and the ability to create and customize your own programs for more fun.

Do you offer delivery and installation?

Does the warranty apply?

Do you sell locally (on island)?

Do you offer maintenance agreements?

Do you provide service?

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